Pets at Home Charlton: One-Stop-Shop

Pets at Home Charlton

Pets at Home Charlton’ are more than just animals to us; they are our companions, our confidants, and our family members. As a result, we want to provide them with the best possible care, which involves buying high-quality products that promote their health and well-being. This is where Pets at Home Charlton comes in – a pet store that offers everything you need to keep your furry friend healthy and happy. In this Blog, we’ll take a closer look at Pets at Home Charlton and what makes it a go-to destination for pet owners.

Location and Store Layout

Pets at Home Charlton is located in the Charlton Retail Park, near Greenwich and Woolwich in South East London. The store is easily accessible, situated near several bus stops and has a large car park for customers. As you enter the store, you are greeted by friendly and knowledgeable staff who are happy to assist you with any queries.

The store layout is well-organized, making it easy for customers to find what they need. The store is divided into sections catering to a specific type of pet. For example, the fish section offers a wide variety of fish tanks and accessories, while the dog section has a wide selection of dog food, toys, and grooming products. The store also has an adoption center where customers can adopt animals such as rabbits, guinea pigs, and other small animals.

Products and Services

Pets at Home Charlton offers a wide variety of pet products and services, making it a one-stop shop for all your pet needs. Some of the products available in-store include:

  1. Pet Food: Pets at Home Charlton offers a wide range of pet food for dogs, cats, birds, fish, and other small animals. They stock food from various brands, including their in-house brand, Wainwright’s, known for its high-quality, natural ingredients.
  2. Pet Toys: The store has an extensive range of toys, from simple balls and ropes to more complex puzzle toys that stimulate the pet’s mind.
  3. Pet Accessories: Pets at Home Charlton offers a wide range of pet accessories, including collars, leashes, beds, and carriers. They also stock accessories for small animals, such as cages, tunnels, and exercise wheels.
  4. Grooming Products: The store has an extensive range of grooming products, including shampoos, conditioners, and brushes for all pets.


In addition to the products mentioned above, Pets at Home Charlton also offers various services, including:

  • Veterinary Care: The store has a Vets4Pets veterinary surgery on-site, providing customers with access to high-quality pet care services. The surgery is open seven days a week and offers various services, including vaccinations, consultations, and surgeries.
  • Grooming Services: The store has a grooming salon on-site, where customers can book pet appointments. The salon offers various grooming services, including haircuts, nail trims, and ear cleaning.
  • Pet Insurance: Pets at Home Charlton offers pet insurance through its partner company, Pets at Home Insurance. The insurance covers various aspects, including veterinary bills, third-party liability, and accidental damage.
  • Puppy and Kitten Clubs: The store has puppy and kitten clubs, which are free to join for customers who purchase puppies or kittens from the store. Members of the club receive various benefits, including discounts on products and services, free consultations with a vet, and free samples of pet food.

Community Engagement

Pets at Home Charlton is not just a pet store but also an active community member. The store regularly hosts events and workshops to educate pet owners and promote responsible pet ownership. These events range from pet adoption events to puppy training classes, which trained professionals conduct. The store also has a charity drive called the “Support Adoption For Pets” program, which raises funds for pet rescue and adoption organizations across the UK. Since its inception in 2006, the program has raised over £7 million and has helped re-home over 1 million pets.

Customer Service

One of the hallmarks of Pets at Home Charlton is its exceptional customer service. The store’s staff is friendly, knowledgeable, and always willing to assist customers with any queries. The store has a policy of allowing pets in-store, meaning customers can bring them along while they shop. This policy is convenient for customers and serves as a means of socializing pets and promoting their well-being.

Pets at Home Charlton is a one-stop shop for all your pet needs. The store offers a wide variety of pet products and services, including pet food, toys, accessories, grooming products, and veterinary care. The store’s exceptional customer service and community engagement make it an ideal destination for pet owners in the area. Whether you are a new pet owner or a seasoned one, Pets at Home Charlton has something to offer you and your furry friend.

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